Privacy Policy

Last Updated: February 15, 2026

At harvonicelora, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and disclose your Personally Identifiable Information PII when you visit or make a purchase from our website.

1. Information We Collect

We collect information necessary to provide a secure and seamless shopping experience for your pet product and pet toy needs.

Information You Provide:

  • Order and Account Details: When you place an order or create an account, we collect your name, email address, shipping and billing address, and phone number.
  • Payment Information: Payment details are processed through secure gateways. We do not store your full credit card information.
  • Customer Support: Any information you provide when contacting our support team.

Automated Information: We automatically collect certain data such as your IP address, device type, browser information, and interaction data through cookies to improve website functionality and performance.

2. How We Use Your Information

We use your data to:

  • Fulfill Orders: Process payments, arrange shipping, and provide tracking updates.
  • Improve Experience: Personalize your shopping experience and improve our website, services, and product selection.
  • Communication: Send order confirmations and, with your consent, promotional updates.
  • Security: Prevent fraudulent transactions and help maintain a safe shopping environment for our customers.

3. Data Protection and Security

  • Encryption: We use Secure Socket Layer SSL technology to encrypt sensitive data.
  • Strict Access: Personal data is restricted to authorized personnel only and is kept strictly confidential.
  • No Card Storage: harvonicelora does not store credit or debit card details on our servers after the transaction is complete.

4. Third Party Disclosure

We do not sell, trade, or transfer your PII to outside parties, except for trusted partners who assist us in operating our website and conducting our business.

Advertising and Marketing Partners: We work with third party partners who use cookies or pixels to deliver relevant advertisements. These partners may include:

5. Cookies Policy

We use cookies to:

  • Maintain your shopping cart and checkout process
  • Analyze website traffic and performance through Shopify analytics
  • Deliver relevant marketing through partners such as AppLovin

You can manage cookie preferences through your browser settings. For more details on Shopify specific cookies, please visit: https://www.shopify.com/legal/cookies

6. Children’s Privacy COPPA Compliance

harvonicelora is a general audience website and does not direct its content, products, or services toward children.

  • Our website is intended for purchase by adults.
  • We do not knowingly collect personal information from children under the age of 13.
  • If we discover that a child under 13 has provided us with personal data without parental consent, we will delete that information immediately from our servers.

7. California Online Privacy Protection Act CalOPPA

In compliance with CalOPPA:

  • Users may visit our site anonymously.
  • A link to this policy is clearly visible on our homepage.
  • Users can update their personal information by logging into their account or contacting us.
  • We honor Do Not Track DNT signals.

8. GDPR Compliance For European Economic Area Residents

If you are a resident of the European Economic Area EEA, you have certain data protection rights under the General Data Protection Regulation GDPR. harvonicelora aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Your rights include:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal data.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
  • The right to object to processing: You have the right to object to our processing of your personal data.

To exercise any of these rights, please contact us at support@harvonicelora.com.

9. CCPA and CPRA Compliance For California Residents

In addition to CalOPPA, provided in Section 7, we comply with the California Consumer Privacy Act CCPA and the California Privacy Rights Act CPRA.

  • Right to Know: You may request details about the categories of personal information we have collected about you over the past 12 months.
  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions such as completing a transaction.
  • Right to Opt Out of Sale or Sharing: harvonicelora does not sell your personal information for monetary value. However, we may share identifiers such as cookies with advertising partners such as AppLovin and Meta to provide relevant ads. California residents have the right to opt out of this sharing.
  • Non Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To submit a request regarding your rights, please contact us via email at support@harvonicelora.com.

10. Data Breach and Fair Information Practices

In the event of a data breach, we will:

  • Notify affected users via email within 7 business days
  • Post an in site notification within 7 business days

11. CAN SPAM Act Compliance

We collect your email to process orders and provide updates. If you opt in to our newsletter:

  • We will not use deceptive subject lines.
  • An Unsubscribe link will be present at the bottom of every email.
  • We will honor opt out requests promptly.

12. Contact Us

For any questions regarding this Privacy Policy, please contact our legal and support team:

  • Store Name: harvonicelora
  • Company Name: Great Peace Hongkong Limited
  • Office Address: UNIT A17, 29/F., LEGEND TOWER, NO.7 SHING YIP STREET, KWUN TONG, KOWLOON, HONG KONG
  • Email: support@harvonicelora.com
  • Phone: +1  (205) 492-0388